Refund policy

Right of Withdrawal & Returns | ebmini® Kids Barefoot Shoes

At ebmini® – your online shop for healthy, natural barefoot shoes for kids – your satisfaction is our top priority. If our products don’t fit or fail to meet your expectations, you’re entitled to exercise your statutory right of withdrawal, no questions asked.

Withdrawal Period

You have the right to cancel this contract within 30 days without providing a reason.

The withdrawal period starts on the day you or a third party you designate (other than the delivery service) receives the merchandise.

How to Exercise Your Right of Withdrawal

To cancel, please send us a clear written notice (e.g., via email) to:

info@ebmini.com

You may also use our model withdrawal form (see below).

To meet the cancellation deadline, it’s sufficient to send your notice before the 30-day period expires.

Consequences of Withdrawal

Once we receive your cancellation notice, we’ll refund all payments you’ve made – including standard shipping costs – within 30 days.

Refunds will be issued using the same payment method you used for the original purchase, with no additional fees.

We reserve the right to hold the refund until we’ve received the returned items or proof of shipment.

Returning the Goods

Please email us at info@ebmini.com to request the return address and detailed instructions.

For logistical reasons, we don’t publish a general return address on our website.

Return shipping costs are the responsibility of the buyer.

Pro tip: For items over $50, we recommend using a trackable shipping service to ensure delivery.

Refund Processing

After inspecting your return and confirming the items are in acceptable condition, we’ll process your refund within 10 business days to your original payment method.