Refund policy
At ebmini®, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, you may exercise your statutory right of withdrawal within 30 days.
Withdrawal Period
You have the right to cancel this contract within 30 days without giving any reason.
The withdrawal period begins on the day you or a third party designated by you (other than the carrier) receives the goods.
To meet the deadline, it is sufficient to send your cancellation notice before the 30-day period expires.
You may notify us by email at:
info@ebmini.com
Returning the Goods
Please return the item to the following address:
To: ebmini
7512 Perlite Ct
Rancho Cucamonga, California 91730
United States
Phone: +1 626-283-9660
Attn: Tom
⚠️ Please make sure to clearly write “To: ebmini” on the package to ensure proper processing.
Return shipping costs are the responsibility of the buyer.
After the return has been shipped, please submit a return request through the platform with the correct item(s) and refund amount.
Refund Processing
Once we receive the returned goods and confirm they are in acceptable condition, we will process your refund to the original payment method.
To be eligible for a refund, returned items must be in good condition, with no visible signs of wear, use, or damage.
We reserve the right to withhold the refund until the returned goods have been received and inspected.
Refunds will be processed within 10 business days after inspection.
