Refund policy

EBMINI - Statutory Withdrawal & Refund Policy

At ebmini®, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, you may exercise your statutory right of withdrawal within 30 days.

Withdrawal Period

• You have the right to cancel this contract within 30 days without giving any reason.
• The withdrawal period begins on the day you or a third party designated by you (other than the carrier) receives the goods.
• To meet the deadline, it is sufficient to send your cancellation notice before the 30-day period expires.
• You may notify us by email at: info@ebmini.com

Returning the Goods

Please return the item to the following address:

• Return shipping costs are the responsibility of the buyer.
• After the return has been shipped, please submit a return request through the platform with the correct item(s) and refund amount.

Refund Processing

• Once we receive the returned goods and confirm they are in acceptable condition, we will process your refund to the original payment method.
• To be eligible for a refund, returned items must be in good condition, with no visible signs of wear, use, or damage.
• We reserve the right to withhold the refund until the returned goods have been received and inspected.
• Refunds will be processed within 10 business days after inspection.